Shipping policy

SHIPPING POLICY

Thank you for shopping with Pawvilo.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Processing times may vary during holidays or periods of high demand.

Shipping Times

Estimated delivery times vary depending on the destination country and the shipping carrier. Most orders are delivered within 7–20 business days, although some shipments may take longer due to customs procedures or other circumstances beyond our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before your order is completed.

Order Tracking

When available, tracking information will be sent to the email address provided during checkout once your order has been shipped.

Delays

While we work with reliable shipping partners, occasional delays may occur due to weather conditions, customs inspections, carrier issues, or other unforeseen events. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase. Pawvilo is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Questions

If you have any questions regarding your shipment, please contact us at:

Email: pawvilo.store@gmail.com

Thank you for choosing Pawvilo.